Training Services

Customized training services designed to enhance skills, improve efficiency, and drive business success.

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Healthcare Revenue Cycle Training

  • Navigating the complexities of Payer IDs is critical for ensuring seamless transactions, regulatory compliance, and operational efficiency in the healthcare ecosystem.  Brad Booher Consulting offers "Payer IDs, the Realities of Enumeration and Ownership", an essential training for payers, clearinghouses, and industry professionals seeking clarity on this often misunderstood but vital aspect of healthcare administration.

    Key Topics Covered:

    • What is a Payer ID? – Understanding its role in healthcare transactions.

    • Enumeration Challenges – Common issues and best practices for assigning and managing Payer IDs.

    • Ownership & Responsibility – Who controls a Payer ID, and what it means for stakeholders?

    • Impacts on Claims, Enrollment, and Eligibility – How mismanagement can lead to delays and denials.

    • Regulatory Considerations – Compliance with industry standards and governing bodies.

    • Best Practices for Payers & Trading Partners – Ensuring smooth workflows and accurate data exchange.

    With extensive real-world experience in payer operations and regulatory management, I deliver actionable insights and practical solutions to help you streamline processes, avoid costly errors, and ensure compliance.

    Empower your team with the knowledge to master Payer IDs.  Partner with Brad Booher Consulting today.

  • In the complex world of healthcare transactions, clearinghouses serve as a critical bridge between payers, providers, and trading partners, yet many organizations struggle to fully leverage their value.  Brad Booher Consulting offers "Healthcare Clearinghouses, What Are They Good For?", a targeted training designed to help payers and industry professionals maximize the efficiency, accuracy, and compliance of their clearinghouse relationships.

    Key Takeaways from This Training:

    • What is a Healthcare Clearinghouse? – Understanding its role in claims processing and data exchange.

    • Why Payers Rely on Clearinghouses – The benefits of streamlined transactions, error reduction, and compliance support.

    • Common Clearinghouse Challenges – How to address data integrity, connectivity issues, and claims rejections.

    • Best Practices for Payers – Strategies for optimizing clearinghouse partnerships to reduce costs and improve turnaround times.

    • Regulatory & Compliance Considerations – How clearinghouses help meet HIPAA and industry mandates.

    • Emerging Trends & Innovations – The future of clearinghouses in an evolving healthcare landscape.

    With deep industry expertise in payer operations, clearinghouse integration, and healthcare compliance, I offer real-world strategies to help you improve efficiency, reduce errors, and drive better business outcomes.

    Partner with Brad Booher Consulting and turn your clearinghouse relationship into a competitive advantage.

  • In today’s digital healthcare landscape, data security, privacy, and compliance are more critical than ever.  Payers handle sensitive patient data, making it essential to understand data rights, regulatory requirements, and protection strategies.  Brad Booher Consulting offers "Healthcare Data Rights and Protection," a specialized training designed to help payers navigate the complexities of data governance while ensuring compliance and security.

    Key Takeaways from This Training:

    • Understanding Healthcare Data Rights – Who owns the data, patient rights, and payer responsibilities.

    • HIPAA, HITECH, and Other Regulations – What every payer must know about compliance.

    • Data Protection Best Practices – How to secure patient data against breaches and unauthorized access.

    • Data Sharing & Interoperability – Secure ways to exchange healthcare data with providers and vendors.

    • Incident Response & Risk Management – What to do in case of a data breach or security threat.

    • Emerging Trends in Data Protection – AI, blockchain, and other innovations shaping healthcare data security.

    With extensive experience in payer operations, compliance, and healthcare technology, I provide actionable insights and best practices to help your organization mitigate risks, maintain compliance, and strengthen data security.

    Ensure your organization stays ahead of evolving data regulations.  Partner with Brad Booher Consulting today.

Business Operations Training

  • Unlock the essential skills, strategies, and tools needed to drive successful product development with "Product Management Streamlined", a training program led by Brad Booher Consulting.  Whether you're an aspiring product manager, an experienced professional looking to refine your approach, or a business aiming to optimize its product processes, this course delivers practical, real-world insights that streamline product management from ideation to launch.

    Participants will learn to:

    • Define and execute product strategies that align with business goals.

    • Optimize the product development lifecycle for efficiency and impact.

    • Leverage agile and lean methodologies to drive innovation.

    • Use data-driven decision-making for product success.

    • Improve stakeholder communication and cross-functional collaboration.

    With a practical, hands-on approach, this training ensures you walk away with actionable frameworks and best practices to enhance product success and accelerate business growth.

    Streamline your product management process.  Train with Brad Booher Consulting and gain the competitive edge you need to succeed.

  • Project management doesn’t have to be overwhelming.  "Project Management Simplified", led by Brad Booher Consulting, breaks down the complexities of project management into clear, actionable steps that anyone can apply, whether you're a new project manager, an experienced leader, or a business looking to improve execution.

    This training equips participants with:

    • Fundamental project management principles made simple and practical.

    • Step-by-step frameworks for planning, executing, and closing projects successfully.

    • Effective risk management and problem-solving techniques to keep projects on track.

    • Best practices for stakeholder communication and team collaboration.

    • Approaches tailored to your business needs.

    With a focus on real-world application, this training provides the skills, tools, and confidence needed to deliver projects efficiently, on time, and within budget, without unnecessary complexity.

    Simplify your approach to project management.  Train with Brad Booher Consulting and take your project success to the next level.

  • SharePoint is a powerful collaboration and document management tool, but many businesses struggle to harness its full potential.  "SharePoint Basics", led by Brad Booher Consulting, provides clear, practical training to help individuals and teams navigate, organize, and optimize SharePoint for daily operations. 

    This training equips participants with:

    • Essential SharePoint navigation skills, understand sites, libraries, lists, and permissions.

    • Document management best practices to improve collaboration and version control.

    • Effective search and organization techniques to find what you need quickly.

    • Introduction to workflows and automation to streamline business processes.

    • Customization tips to make SharePoint work for your unique business needs.

    Whether you’re new to SharePoint or looking to enhance your skills, this training delivers hands-on, easy-to-follow instruction that simplifies SharePoint and helps teams work smarter, not harder.

    Empower your team with the tools to maximize productivity.  Train with Brad Booher Consulting today.

  • Salesforce is a powerful CRM platform, but without the right training, businesses often struggle to maximize its potential.  "Salesforce Basics", led by Brad Booher Consulting, provides clear, practical instruction to help individuals and teams navigate, customize, and leverage Salesforce effectively.

    This training covers:

    • Fundamental navigation – Understand Salesforce objects, records, and dashboards.

    • Data management – Learn best practices for creating, editing, and organizing customer records.

    • Lead and opportunity tracking – Optimize sales processes and customer interactions.

    • Reporting & dashboards – Gain insights through customizable reports and analytics.

    • Automation & workflows – Streamline processes to improve efficiency and productivity.

    Whether you're new to Salesforce or looking for a structured refresher, this course will empower you with the skills to manage customer relationships, track sales performance, and drive business success.

    Take control of your Salesforce experience.  Train with Brad Booher Consulting today.

  • Smartsheet is a powerful tool for project management, collaboration, and workflow automation, but many users struggle to unlock its full potential.  "Smartsheet Basics", led by Brad Booher Consulting, provides hands-on, practical training to help individuals and teams streamline operations, improve visibility, and boost efficiency.

    This training covers:

    • Core navigation – Understand the Smartsheet interface, sheets, and workspaces.

    • Task & project management – Learn how to create, assign, and track tasks effectively.

    • Collaboration & sharing – Work seamlessly with teams through comments, attachments, and notifications.

    • Automation & workflows – Reduce manual work with Smartsheet’s built-in automation features.

    • Reporting & dashboards – Gain insights through real-time reporting and visual dashboards.

    Whether you’re new to Smartsheet or looking to refine your skills, this course will empower you to work smarter, not harder.

    Maximize your Smartsheet investment.  Train with Brad Booher Consulting today.

  • Jira is a powerful tool for managing projects, tracking tasks, and optimizing agile workflows, but without the right knowledge, teams often struggle to use it efficiently.  "Atlassian Jira Basics", led by Brad Booher Consulting, provides practical, hands-on training to help individuals and teams boost productivity, improve collaboration, and streamline project tracking.

    This training covers:

    • Jira navigation & interface – Understand projects, issues, and boards.

    • Creating & managing issues – Learn how to create, assign, and track work efficiently.

    • Agile boards & workflows – Set up and customize Scrum or Kanban boards.

    • Collaboration & notifications – Improve team communication and task visibility.

    • Filters, dashboards & reports – Gain insights into progress and performance.

    Whether you’re new to Jira or looking to sharpen your skills, this course will equip you with the knowledge to manage projects effectively and maximize Jira’s potential.

    Transform your project management with expert training from Brad Booher Consulting.

  • Atlassian Confluence is a powerful knowledge management and collaboration platform, but many businesses fail to leverage its full potential.  "Atlassian Confluence Basics", led by Brad Booher Consulting, provides hands-on training to help individuals and teams organize information, enhance documentation, and improve team collaboration.

    This training covers:

    • Confluence navigation & interface – Master spaces, pages, and templates.

    • Creating & editing content – Learn to format pages, add images, and embed documents.

    • Collaboration tools – Use comments, mentions, and notifications effectively.

    • Permissions & access control – Manage team access and content visibility.

    • Integrations & best practices – Connect Confluence with Jira and other tools.

    Whether you’re new to Confluence or looking to enhance your team’s efficiency, this course will give you the skills to streamline documentation, centralize knowledge, and foster seamless collaboration.

    Boost productivity and knowledge sharing with expert training from Brad Booher Consulting.

  • In today’s fast-paced business environment, unplanned incidents and recurring problems can disrupt operations, impact customer satisfaction, and drive up costs.  "Incident & Problem Management 101", led by Brad Booher Consulting, equips individuals and teams with the skills to efficiently manage incidents, identify root causes, and implement long-term solutions.

    This training covers:

    • Incident vs. Problem Management – Understand key ITIL concepts and best practices.

    • Incident Response Strategies – Learn how to log, classify, prioritize, and resolve incidents quickly.

    • Root Cause Analysis (RCA) – Apply proven methodologies to identify underlying issues.

    • Proactive Problem Management – Reduce recurring incidents and improve IT stability.

    • Communication & Stakeholder Engagement – Enhance transparency and collaboration across teams.

    • Metrics & Continuous Improvement – Measure success and drive ongoing enhancements.

    Whether you're in IT support, operations, or leadership, this training provides practical tools and real-world strategies to minimize downtime, improve service quality, and build a resilient IT environment.

    Turn chaos into control with expert training from Brad Booher Consulting.

  • Achieving and maintaining high-quality processes, products, and services is essential for long-term success.  "Continuous Quality Improvement 101", led by Brad Booher Consulting, provides businesses and individuals with the fundamental tools and methodologies to create a culture of ongoing improvement and operational excellence.

    This training covers:

    • The Principles of Continuous Quality Improvement (CQI) – Understand the mindset and benefits of ongoing enhancement.

    • CQI Methodologies – Learn PDCA (Plan-Do-Check-Act), and more.

    • Process Mapping & Root Cause Analysis – Identify inefficiencies and eliminate waste.

    • Data-Driven Decision Making – Leverage key metrics and performance indicators for improvement.

    • Employee Engagement in CQI – Foster a culture of quality and accountability across teams.

    • Sustaining Improvement Efforts – Develop strategies for long-term success.

    Whether you’re a business leader, manager, or quality professional, this training equips you with practical skills to enhance efficiency, reduce errors, and improve customer satisfaction.

    Unlock the power of continuous improvement with Brad Booher Consulting.

Specialized Training

  • The "Identity Theft and Scam Avoidance for Elders" training provided by Brad Booher Consulting is always 100% FREE!  Offered live and in person, this training is my way of addressing a passion of mine, connecting with and helping older adults.

    Elderly individuals are increasingly targeted by identity thieves and scammers, making education and prevention critical for their financial security and well-being.  Nursing homes and long-term care facilities have a responsibility to protect residents from fraud, ensuring they remain informed and safeguarded against deceptive tactics.

    Brad Booher Consulting offers "Identity Theft and Scam Avoidance for Elders," a tailored training program that equips both staff and residents with the knowledge and tools to recognize, prevent, and respond to fraud.

    Key Takeaways from This Training:

    • Common Scams & Fraudulent Tactics – Medicare fraud, phishing calls, tech support scams, and more.

    • Identity Theft Prevention – How to protect personal information from being stolen or misused.

    • Digital & Financial Safety – Best practices for online security and banking fraud protection.

    • Red Flags & Warning Signs – How to recognize when a scam is happening.

    • What to Do if Scammed – Steps for reporting fraud and minimizing damage.

    • Staff Training & Resident Support – How caregivers can help prevent and detect fraud.

    With extensive experience in fraud prevention, risk management, and elder-focused education, Brad Booher Consulting provides actionable strategies to help your facility enhance resident safety and financial security.

    Protect your residents from fraud and financial exploitation.  Partner with Brad Booher Consulting today.

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